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Cancellation Policy

For Adventurers

  • Traveler can cancel booking 2 days prior to provision of service for a full refund.
  • Number of days is calculated based on a timezone at the location of the service provided.
  • Example: Experience scheduled at 7am on Sunday, it can be canceled before 7am on Friday.
  • If traveler cancels less than 48 hours prior to start of service, the booking is nonrefundable.
  • We highly recommend contacting your host before cancellation of service.
  • In case of changes in date or time, your host may offer an alternative time slot, or decline.
  • We understand that plans can change sometimes!
  • Traveler can cancel booking 7 days prior to provision of service for a full refund.
  • Number of days is calculated based on a timezone at the location of the service provided.
  • Example: Experience scheduled at 7am on Sunday can be canceled before 7am previous Sunday.
  • If traveler cancels less than 7 full days prior to start of service, the booking is nonrefundable.
  • We highly recommend contacting your host before cancellation of service.
  • In case of changes in date or time, your host may offer an alternative time slot, or decline.
  • We understand that plans can change sometimes!
  • Traveler can cancel booking 14 days prior to provision of service for a full refund.
  • Number of days is calculated based on a timezone at the location of the service provided.
  • Example: Experience scheduled at 7am on Sunday can be canceled before 7am on the Sunday two weeks prior to the experience.
  • If traveler cancels less than 14 full days prior to start of service, the booking is nonrefundable.
  • We highly recommend contacting your host before cancellation of service.
  • In case of changes in date or time, your host may offer an alternative time slot, or decline.
  • We understand that plans can change sometimes!

This Cancellation Policy is for Hosts which require custom cancellation policies. Please find the details for the cancellation policy in the activity description of the adventure you are interested in.

For Hosts

General Cancellation Advice

If you still need to cancel your booking, you can do so directly from your account’s dashboard. The booking will be only officially canceled after you click the corresponding cancellation button under experience. If you have any questions or need help with your cancellation please contact cancellations@wildaway.ie